Bookings and Subscriptions

10 minutes

By
Thomas Kim
Profile Setup

What hours are your shop open?

Imagine you're running a retail storefront and you need to put that red sign in the window showing the hours of the week you're open. Our calendaring tool makes it simple to set up your availability as if your practice was a brick and mortar store.

A drag on your time is often the back and forth with a client over text or email to schedule an open time for a session. The headache only increases the more clients you're working with. This isn't news to you and chances are you may already be utilizing a calendaring tool like Calendly or Acuity. Ours functions in a similar fashion, but also gives the added benefit of centralizing your practitioner info, practice videos, and ongoing sessions all in one place.

To start, click on the "scheduling" tab on the left. From there, you can navigate to different days of the month by clicking on the calendar in the top left. On days where you have a booking, you'll see a small blue dot underneath the number. If you click on a day you have an appointment, those details will show on the right side of your screen.

To change/edit your schedule, just click on "change" next to "your weekly availability." You can (1) block off entire days  using the toggle switch; (2) add preferred hours for each day that you're willing to accept clients (ex. 10:00 am - 6 pm); or (3) add different blocks of availability throughout the day that you're willing to accept clients (ex. 10:00 am - 3:00 pm then 4:00 - 7:00 pm).

Once you're done, click save and you're ready to accept bookings! This schedule will be applied to any session you're offering. For example, if you offer 1-on-1 yoga instruction and coaching sessions, the hours you create in your schedule will apply to each.

Finally, we know schedules change week to week. So, we've given you the ability to set custom hours depending on the week of the month.

Link your Zoom

We create a unique meeting ID for each session invitation that a client receives after booking with you. This helps retain the privacy of your digital room and ensure that people aren't crashing into your rooms unannounced. Because of this, you'll need to link your Zoom account before hosting sessions on Murmur.

To do so, go to your account settings in the bottom left, scroll to the bottom and click "Connect Zoom account." From there, you'll be led through a few clicks. Pretty straightforward.

Create your sessions

You can create a session by clicking on the "sessions" tab. Once you click "Add session" from the top right, you'll be able to enter relevant information about your session.

And now, a lightning round. Here's quick step-by-step instructions on each part of your session listing:

Session Name

Enter a short, catchy name for your session. It's up to you, but we find keeping it short and sweet to be the most effective.

Price

Choose between (1) fixed price; or (2) sliding scale. Sliding scale will give your supporters an option to pay what they want, limited by a minimum price that you're willing to set. If you put $10 into the box, that means each supporter will have to pay at least $10. But, if your teaching is transcendent, life-changing, even mind-blowing, they could pay you $1,000 if they want :)

Duration

Select how long your session will last. What else can we say?

Location (Virtual or In-person)

Selecting "Virtual" will automatically generate a new Zoom room whenever a new session is booked, as long as you've connected your Zoom in account settings (see above for instructions on linking your Zoom). If you're teaching in-person, just fill in the address of where the session will be. Virtual or In-person, each person who books with you will receive an email invitation with the location and additional session details.

Session description

This is your chance to dig a little deeper on what your session will entail. What should clients expect? What topics will be addressed? Is this part of a series? What will they learn? What's the difficulty level? You're not limited to the questions above, but they're a decent place to start.

Photos

A chance to communicate more about your session with an image or two. We find that images of you, the practitioner, are often the most effective. But, you can also use Unsplash to find a stock image searchable by keyword that suits your session. Do not fear, they are royalty-free.

Type of practice

Select what category your session falls under. This makes sure your session is displayed correctly to people  browsing the session library.

Add more sessions

This is for if you have a longer or shorter version of the same session. This way, you don't have to create multiple  versions of the same session. We know that a longer session will change pricing. So, when you click on the "add more sessions" button you'll be able to customize the price based on the different session lengths.

End lightning round. Let's get some bookings!